Is Your Exhibition Brilliant… Until Everyone’s Phone Dies?

Is “My Phone’s Dead” the Most Expensive Sentence at an Event?

Exhibitions are designed to impress. You invest in the venue, the stand build, the lighting, the branding, the staff, the giveaways — all to create a memorable visitor experience. But there’s one small thing that can quietly undo all that hard work in minutes:

A dead phone battery.

In today’s events world, phones aren’t a “nice-to-have”. They’re how attendees navigate, connect, share, scan, pay, and follow up. That’s why providing reliable charging at exhibitions isn’t just helpful… it’s a serious event success factor.

Below are five reasons why phone charging matters more than you think — and how short-term hire of Crable’s charging totems via Chill & Charge can keep your exhibition buzzing from open to close.

1) Phones power the entire exhibition experience

From e-tickets and QR entry to digital floorplans, exhibitor apps, and calendar reminders, visitors rely on their phones from the moment they arrive. They’re photographing stands, taking notes during demos, scanning QR codes, and saving brochures digitally.

If their battery dies, that journey breaks instantly — and your event loses momentum.

That’s why charging totems for events should be treated like Wi-Fi and signage: essential infrastructure that supports the full visitor experience.

2) Low battery creates high friction (and shorter dwell time)

The moment someone hits 10% battery, their behaviour changes. They stop exploring. They avoid downloads. They rush conversations. They leave early “just in case”.

That’s bad news for organisers trying to increase dwell time and improve visitor satisfaction — and even worse for exhibitors hoping to generate leads.

The dreaded NOMOPHOBIA plays a significant part in reduced time at events. Simply knowing there is a charging station on-site can enable attendees to linger longer on stands and arrange catch-ups at your dedicated charging zone.

A visible, reliable charging point removes friction. It helps attendees stay present, engaged, and confident they can keep going.

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3) Dead phones kill sharing, content, and event buzz

Exhibitions live online as much as they do in the hall. Visitors post stories, tag brands, upload photos, and share highlights in real time — creating social proof that drives footfall and builds reputation.

But if phones die, the sharing dies too.

Providing charging stations keeps your event active on social media throughout the day, supporting exhibitors and increasing the visibility of sponsors.

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4) Charging totems look professional — and unlock sponsor branding

We’ve all seen it: attendees crouched by wall sockets, extension leads across floors, and crowded corners that look messy (and risky). Charging totems solve this properly — they’re tidy, safe, and purpose-built for busy public spaces.

They also create a premium branding opportunity.

A branded charging totem isn’t just “useful furniture” — it’s an organic advertising touchpoint. People are naturally drawn in to charge, which means sponsor messaging gets repeated exposure throughout the day, right when attendees pause, look around, and start conversations.

Charging attracts people. People gather. Branding gets noticed. Networking happens.

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5) The quick win: short-term hire via Chill & Charge

If you’re planning an exhibition, you don’t need to buy charging infrastructure outright. Through Chill & Charge, you can arrange short-term hire of Crable charging totems for the days you need them — ideal for brand activations, touring shows, seasonal exhibitions, or peak periods.

It’s a simple add-on that improves attendee satisfaction, supports exhibitors, and keeps your event running smoothly — right up to the final conversation of the day.

Because when your exhibition is brilliant, the last thing you want visitors saying is:
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“I’d have stayed longer… but my phone died.”

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Hire Charging Totems for Your Exhibition. Get in touch with Chill & Charge here.